Variation in Healthcare processes Description Variation in Health Care Processes One of the key concepts that Dr. Deming (and others) introduced to health care from industry was the concept of variation in key processes. One of the key issues that has continued to be a factor in the review of patient safety incidents; the cost of care; and issues with the patient experience has been the historical variation in how we deliver care and service to our patients. Explain the variation in health care – now and in the past. Give an example of variation that you have experienced in the health care environment – in your work or from personal experience. Explain why you think this a critical issue and how you, as a leader in health care, would address the variation in the areas that you are accountable for.
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