media events (past or present) that have positively and/or negatively influenced the public’s opinion of a government agency. One event must be within the last two years, and the other may be from the past. Provide examples to support your answer. Consider how a news story or media coverage of an event positively or negatively changed the public’s opinion (or perception) regarding how responsible a government agency should be towards meeting the needs of its customers (i.e., the American people). Please cite your sources using Strayer Writing Standards.